Privacy Policy

Architectus Aotearoa is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Privacy Principles contained in the Privacy Act 2020. These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

 

A copy of the Privacy Principles may be obtained from the website of the Office of the Privacy Commissioner at: https://www.privacy.org.nz/privacy-act-2020/privacy-principles/

What is Personal Information and why do we collect it?

 

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, job titles, and phone.

This Personal Information is obtained in many ways including interviews, correspondence by telephone, by email, via our website www.architectus.nz, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties. We do not control and are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies.

We only collect Personal Information where it is reasonably necessary for our functions or activities, in accordance with IPP 1 of the Privacy Act 2020 (NZ).

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

We will only send you marketing communications where permitted by law, and you may opt out at any time using the unsubscribe function or by contacting us directly.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

We will take reasonable steps to ensure individuals are informed when their personal information is collected indirectly from third parties, including where such collection occurs after 1 May 2026, in accordance with IPP 3A of the Privacy Act 2020 (NZ).
We will take reasonable steps to ensure individuals are informed of the purposes for which personal information is collected, how it will be used, and the consequences of not providing it, in accordance with IPP 3 of the Privacy Act 2020 (NZ).
This Privacy Policy is made publicly accessible via our external website to satisfy IPP 3 transparency obligations under the Privacy Act 2020 (NZ).

Our website uses cookies and similar technologies to enhance user experience and collect information about website usage. You can control or disable cookies through your browser settings; however, this may affect website functionality.

Sensitive Information

While the Privacy Act 2020 (NZ) does not define “sensitive information” as a separate category, we recognise that certain types of personal information (such as health information or information about beliefs) require a higher level of care.

Sensitive Information will be used by us only:
— For the primary purpose for which it was obtained
— For a secondary purpose that is directly related to the primary purpose
— With your consent; or where required or authorised by law

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by Third Parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the Third Party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:
— Third parties where you consent to the use or disclosure; and
— Where required or authorised by law.

Where Personal Information is disclosed outside New Zealand, we will take reasonable steps to ensure such disclosure complies with IPP 12 of the Privacy Act 2020 (NZ). This includes ensuring that overseas recipients are subject to comparable privacy protections, are contractually required to safeguard the information, or are otherwise bound by privacy obligations consistent with the Privacy Act.

 

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

We retain personal information only for as long as necessary for the purposes for which it was collected and for any other lawful purpose, in accordance with IPP 9 of the Privacy Act 2020 (NZ).

Privacy Breaches

In the event of a privacy breach that is likely to cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner as required under the Privacy Act 2020 (NZ).

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

We will take reasonable steps to correct or update personal information where it is inaccurate, incomplete, or out of date, in accordance with IPP 7 of the Privacy Act 2020 (NZ).

Policy updates

This Policy may change from time to time and is available on our intranet. The most current version of this Privacy Policy is publicly available on our website to ensure compliance with IPP 3 transparency obligations under the Privacy Act 2020 (NZ).

Privacy Policy complaints and enquiries

If you have any queries or complaints about our Privacy Policy please contact our nominated Privacy Officer, Joy Partridge at:

Architectus Aotearoa
Level 2, 3-13 Shortland Street, Auckland 1010.
+64 09 307 5970

We will respond to privacy complaints in a reasonable timeframe and may, where appropriate, refer matters to the Office of the Privacy Commissioner in accordance with the Privacy Act 2020 (NZ).

If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner (www.privacy.org.nz).